Privacy Policy

1. Introduction

Welcome to Franky. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our applications and tell you about your privacy rights and how the law protects you.

Our applications include the Manager App, Waiter App, Kitchen App, and Customer App, collectively referred to as "Franky Apps" or "our Apps".

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Apps.
• Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
• Usage Data includes information about how you use our Apps.
• Location Data includes your current location disclosed by GPS technology.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new user.
• To process and deliver your orders.
• To manage our relationship with you.
• To enable you to participate in features of our Apps.
• To administer and protect our business and our Apps.
• To deliver relevant content and advertisements to you.
• To use data analytics to improve our Apps, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. Data Sharing

We may share your personal data with the following parties:

• Service Providers acting as processors who provide IT and system administration services.
• Professional Advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulators and Other Authorities who require reporting of processing activities in certain circumstances.
• Third Parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

8. Children's Privacy

Our Apps are not intended for children under the age of 13, and we do not knowingly collect data relating to children under 13.

9. Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: